![]() Sony Creative Software Sells Majority of Products to MAGIX Software GmbHĬan I still activate my older Vegas, ACID, and Sound Forge products? Then, please submit an incident to our Technical Support team along with the error information. More information about how to do this can be found here: Creating and submitting a support request If these solutions do not fix the crash, please take a screenshot or copy the error details. Install the most up to date version of the software - Sony Creative Software Updates page Note: on a system running macOS, graphics driver updates are usually tied to OS updates, so you may want to verify that you are using the latest update for your macOS version. DELL, Lenovo, HP) often provide driver updates on their site as well. Update hardware drivers - Visit the device manufacturer's website to ensure you get the latest drivers as Windows Device Manager may not reliably find the most up to date version. The hardware manufacturer will have the most recent version available. ![]() Once updates are downloaded and installed, restart your machine. ![]() On Windows 8.1 and Windows 10 you can press Windows Key + Q to bring up a search field and search for "Windows Update." Have Windows check for updates or "Check online for updates from Microsoft Update" even if it appears you're up to date initially. If you are running a Windows system, check for and install Windows Updates - On Windows 7 you can search for "Windows Update" via the Start Menu. Reset the software - How to reset SCS applications to default preferences.Below are some general troubleshooting steps you can try regardless of the error. The details of the error message can help identify the cause of the crash and should be copied for future reference. If your software closes unexpectedly and displays an error message, that means it is crashing.
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